New Challenges
Retail in general, and wine retail in particular, is facing several unique challenges (#retailapocolypse). From selecting the right inventory and optimizing your store for ecommerce solutions to training and retaining staff managers have a lot of moving pieces to monitor.
The Challenge
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Online Retail
Selling and buying wine online is not easy for retilers and consumers.
Consumers often don’t know the wines yet
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Recommendations
Most recommendation systems work with customer sales history or a very limited inventory
Product recommendations for complex products not possible despite existing data
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Customer Data
existing customer data cannot be converted into meaningful knowledge to generate sales
There is a cold start problem with new customers